Onsite Installation Scheduler & Customer Liaison

Ferguson Enterprises, LLC; Charlotte (NC); Vor Ort; USD 21.000 - 40.000; Vollzeit

Benefits dieser Stelle

Health benefits

Dental benefits

Vision benefits

Paid time off

Life insurance

401(k) match

Parental leave

Zusammenfassung

Ferguson is seeking an Installation Coordinator for our onsite team in Charlotte, NC. The role supports key accounts, coordinates installation activities, and works cross-functionally with sales to meet customer needs.

You will manage work orders, schedules, and communications, ensuring accuracy and timely delivery of services. A background in installation coordination and strong Office skills are preferred.

Qualifikationen

• Experience in coordinating installations or projects is preferred.
• Strong communication and organizational skills are required.
• Proficiency using Microsoft Office is expected.

Aufgaben

• Develop and maintain relationships with an assigned customer base and ensure satisfaction.
• Collaborate with sales teams to understand customer requirements.
• Review and modify work orders for scope, dates, contact information and product availability.
• Coordinate scheduling of pre-site, delivery and installation events.
• Maintain installation calendar and track installations by product type.
• Provide pricing to customers and handle inquiries and escalations.

Kenntnisse

Installation coordination

Customer relationship management

Communication

Office software

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Jobbeschreibung

Ferguson is seeking an Installation Coordinator for our onsite team in Charlotte, NC. The role supports key accounts, coordinates installation activities, and works cross-functionally with sales to meet customer needs.

You will manage work orders, schedules, and communications, ensuring accuracy and timely delivery of services. A background in installation coordination and strong Office skills are preferred.