Installation Project Coordinator

Ferguson Enterprises, LLC

Wilmington (NC)

On-site

USD 21,000 - 54,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Ferguson Enterprises, LLC seeks an Installation Coordinator in Wilmington, NC onsite. You will build strong customer relationships, coordinate scheduling of pre-site, delivery and installation activities, and collaborate with sales to meet customer requirements.

The role requires strong organizational and communication skills, proficiency in Microsoft Office, and prior installation coordination experience. Monday–Friday, 8:00 AM–4:30 PM; starting pay $18/hour with potential for higher based on

Qualifications

Prior installation coordinating experience strongly preferred.
Ability to apply expert level product and installation knowledge.
Strong organization and prioritization skills.
Excellent communication with internal and external customers.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

Develop and maintain relationships with an assigned customer base, ensuring satisfaction.
Collaborate with sales teams to understand customer requirements.
Review and modify work orders for accuracy and dates.
Coordinate scheduling of pre-site, delivery and installation events.
Update Installation Calendar with job conditions.
Track and record number of installations by product type.
Receive pre-site notes, exit checklists, change orders, photos and invoices for storage.
Provide formal pricing to customers for requested services.
Serve as point of contact for questions or complaints.
Write credit memos and sales orders for returns and reschedules.