Installation Coordinator — Scheduling & Customer Experience

FERGUSON; Thornton (CO); Vor Ort; USD 21.000 - 38.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental plan

Vision coverage

Paid time off

401(k) with company match

Zusammenfassung

Ferguson is hiring an Installation Coordinator to proactively manage relationships with assigned customers and coordinate scheduling from pre-site through installation. The role requires strong organization, communication, and familiarity with Microsoft Office tools; prior installation coordination experience is preferred.

Competitive benefits and a structured weekday schedule are offered. The position emphasizes collaboration with sales, accuracy in work orders, and timely delivery

Qualifikationen

• Prior installation coordinating experience is strongly preferred.
• Ability to apply expert level product and installation knowledge.
• Ability to organize and prioritize work and communicate effectively.
• Ability to develop and maintain positive relationship with both internal and external customers.
• Familiar with Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)

Aufgaben

• Develop and maintain relationships with assigned customer base; ensure satisfaction with products and services.
• Collaborate with sales to understand customer requirements.
• Review and modify work orders for scope, dates, contacts and product availability.
• Contact customers to schedule pre-site, delivery and installation.
• Update Installation Calendar with job conditions.
• Track installations by product type.
• Process pre-site notes, change orders, photos and invoices; provide pricing and act as main contact for questions.
• Write credit memos and sales orders for returns/rescheduled appointments.

Kenntnisse

Installation coordination

Customer relationships

Communication skills

Team collaboration

Tools

Outlook

Word

Excel

PowerPoint

Jobbeschreibung

Ferguson is hiring an Installation Coordinator to proactively manage relationships with assigned customers and coordinate scheduling from pre-site through installation. The role requires strong organization, communication, and familiarity with Microsoft Office tools; prior installation coordination experience is preferred.

Competitive benefits and a structured weekday schedule are offered. The position emphasizes collaboration with sales, accuracy in work orders, and timely delivery