Onsite HVAC Dispatcher – Full-Time, Fast-Paced Ops

Bayonet Plumbing & HVAC; Town of Florida (NY); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

401K with Company Match

Paid Time Off

Life Insurance

Medical Coverage

Job summary

Bayonet Plumbing, Heating & Cooling, a division of IES, is seeking a full-time Dispatcher onsite in the United States. You will coordinate field technicians via Service Titan, manage routes, and ensure clear communication between technicians, managers, and builder reps.

The role requires evening availability, strong multitasking, and calm under pressure. Prior dispatching or HVAC experience is a plus, with growth potential in a stable, long-term team environment.

Qualifications

• Candidates must be strong communicators with a team-first mindset.
• Stay calm under pressure and adapt quickly to changing priorities.
• Must be able to multitask and manage fast-moving schedules; learn new systems as needed.

Responsibilities

• Use Service Titan software to coordinate field technicians and routes.
• Communicate job details, traffic updates, and priorities to technicians in real time.
• Strategically schedule HVAC start-ups across assigned territories.
• Act as the critical communication link between techs, managers, and builder reps.
• Keep detailed logs and reports to ensure every job runs smoothly.

Skills

Strong communicators

Calm under pressure

Multitasking

Tech-savvy

Organized

Evening availability

Tools

Service Titan

BuildPro

SupplyPro

Job description

Bayonet Plumbing, Heating & Cooling, a division of IES, is seeking a full-time Dispatcher onsite in the United States. You will coordinate field technicians via Service Titan, manage routes, and ensure clear communication between technicians, managers, and builder reps.

The role requires evening availability, strong multitasking, and calm under pressure. Prior dispatching or HVAC experience is a plus, with growth potential in a stable, long-term team environment.