HVAC Dispatch Coordinator — Real-Time Problem Solver

Bayonet Plumbing, Heating & Air Conditioning; Town of Florida (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

401K Match

Paid Time Off

Life Insurance

Medical Coverage

Dental and Vision

Job summary

Bayonet Plumbing, Heating & Cooling is seeking a full-time Dispatcher to coordinate field technicians and routes using Service Titan. You will communicate job details and priorities to technicians in real time and strategically schedule HVAC start-ups across territories.

The role requires strong communication, calmness under pressure, multitasking, and a team-first mindset. Familiarity with ServiceTitan, BuildPro, and SupplyPro is a plus, and evening availability is needed.

Qualifications

• Strong communication skills and a team-first mindset.
• Calm under pressure with the ability to multitask and adapt quickly.
• Tech-savvy and comfortable learning ServiceTitan and related systems.

Responsibilities

• Use Service Titan software to coordinate field technicians and routes.
• Communicate job details, traffic updates, and priorities to technicians in real time.
• Strategically schedule HVAC start-ups across assigned territories.
• Act as the critical communication link between techs, managers, and builder reps.
• Keep detailed logs and reports to ensure every job runs smoothly.

Skills

Communication

Team player

Calm under pressure

Multitasking

Organization

Problem solving

Tools

Service Titan

BuildPro

SupplyPro

Job description

Bayonet Plumbing, Heating & Cooling is seeking a full-time Dispatcher to coordinate field technicians and routes using Service Titan. You will communicate job details and priorities to technicians in real time and strategically schedule HVAC start-ups across territories.

The role requires strong communication, calmness under pressure, multitasking, and a team-first mindset. Familiarity with ServiceTitan, BuildPro, and SupplyPro is a plus, and evening availability is needed.