HVAC Dispatch Coordinator | Real-Time Routes & Tech Support

Technibus, Inc.; Town of Florida, Northern (NY, KY); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

401K with match

Paid Time Off

Life Insurance

Medical Coverage

Dental & Vision

Job summary

Bayonet Plumbing, Heating & Cooling, a division of IES, is seeking a Full-Time Dispatcher to support field operations. You will coordinate technicians, provide real-time updates, and ensure HVAC start-ups run on schedule across assigned territories.

The role emphasizes clear communication, multitasking, and organizing workflows in a fast-paced environment. Evening availability is required, with competitive benefits and an emphasis on safety and reliability.

Qualifications

• Strong communicators with a team-first mindset.
• Calm under pressure and quick on their feet.
• Skilled at multitasking and managing fast-moving priorities.
• Tech-savvy and comfortable learning new systems (ServiceTitan, BuildPro/SupplyPro).

Responsibilities

• Coordinate field technicians and routes using Service Titan.
• Communicate job details, traffic updates, and priorities in real time.
• Strategically schedule HVAC start-ups across territories.
• Act as the communication link between techs, managers, and builder reps.
• Keep detailed logs and reports for smooth job execution.

Skills

Strong communicators

Calm under pressure

Multitasking

Tech-savvy

Organized

Evening availability

Tools

Service Titan

BuildPro/SupplyPro

Job description

Bayonet Plumbing, Heating & Cooling, a division of IES, is seeking a Full-Time Dispatcher to support field operations. You will coordinate technicians, provide real-time updates, and ensure HVAC start-ups run on schedule across assigned territories.

The role emphasizes clear communication, multitasking, and organizing workflows in a fast-paced environment. Evening availability is required, with competitive benefits and an emphasis on safety and reliability.