Onsite HR Service Lead — Team Coach & Onboarding

VOALA; Los Angeles (CA); On-site; USD 72,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

VOALA is seeking an on-site Human Resources Service Operations Lead to streamline HR functions and supervise the HR Service Team in Los Angeles. Core duties include onboarding, offboarding, payroll coordination, and resolving employee inquiries with cross-functional collaboration.

The role requires leadership experience, strong HRIS/ATS familiarity, and a proactive approach to process improvement within a nonprofit context.

Qualifications

• Must pass fingerprint clearance, background check and verifications.
• Minimum two years of general HR experience, with project management.
• Minimum one year of leading, coaching and mentoring staff.
• BA/BS in HR, Business or related field preferred.

Responsibilities

• Lead HR Service Team to deliver onboarding, offboarding and HR inquiries.
• Oversee onboarding: paperwork, orientation, employee files, audits.
• Coordinate with Payroll on termination pay and pay issues.
• Improve HR processes and support HRIS implementations and special projects.

Skills

HR leadership

Coaching & mentoring

HR metrics

Onboarding

HRIS

Education

Bachelor’s degree or related work experience

Tools

ATS

HRIS

Job description

VOALA is seeking an on-site Human Resources Service Operations Lead to streamline HR functions and supervise the HR Service Team in Los Angeles. Core duties include onboarding, offboarding, payroll coordination, and resolving employee inquiries with cross-functional collaboration.

The role requires leadership experience, strong HRIS/ATS familiarity, and a proactive approach to process improvement within a nonprofit context.