Onsite Housing Advocate & Crisis Support Lead

HomeFirst

San Jose (CA)

On-site

USD 32,000 - 46,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Life and disability insurance

12 holidays, PTO starting at 15 days

Civic engagement leave annually

Job summary

HomeFirst in San Jose seeks a Resident Advocate to oversee daily on-site operations at the Bernal site, ensuring safety, service delivery, and respectful engagement with participants and guests. You will support access to housing resources, coordinate essential services, and uphold program guidelines.

The role emphasizes trauma-informed care, crisis intervention, and collaboration with staff, volunteers, and partners to transition participants toward permanent housing while maintaining a

Qualifications

AA degree or equivalent of 2 years in social services or related field.
Sensitivity to needs of unhoused individuals and experience with this population.
Experience working with unhoused populations is preferred.

Responsibilities

Care, safety and supervision of participants and guests on-site.
Document services into HMIS within 3 business days.
Complete intake and VI-SPDAT assessments for potential participants.
Develop and update individual housing plans with participants.
Lead on-site workshops and provide crisis intervention as needed.
Maintain confidentiality and adhere to program policies.

Skills

Empathy

De-escalation

Communication

Teamwork

Education

AA degree or equivalent

Social services experience

Job description

The role emphasizes trauma-informed care, crisis intervention, and collaboration with staff, volunteers, and partners to transition participants toward permanent housing while maintaining a

Get your free, confidential resume review.

or drag and drop your file here.