On-Site Housing Advocate & Crisis Support Lead

HomeFirst; San Jose (CA); On-site; USD 33,000 - 47,000; Full time

Job summary

HomeFirst in San Jose seeks a Resident Advocate to oversee day-to-day on-site operations, respond to participants, and coordinate access to clinical services, workshops, laundry, and meals.

You will document services in HMIS within 3 business days, conduct VI-SPDAT assessments, support housing plans, lead weekly workshops, and respond to crises with de-escalation and trauma-informed care.

Qualifications

• AA degree (or equivalent of 2 years of higher education) or two years of field experience in social services.
• Sensitivity to the needs of unhoused individuals.
• Experience working with unhoused population.

Responsibilities

• Direct client service and supervision of program participants and guests.
• Document all notes of services provided into HMIS within 3 business days.
• Complete intake and VI-SPDAT assessments for potential participants.
• Develop and update individualized housing plans with participants.
• Lead weekly on-site workshops (financial literacy, tenant rights, resumes, etc.).
• Provide crisis response using de-escalation and Trauma-Informed Care.

Skills

Housing plans

Communication skills

MS Office & IT literacy

Multitasking

Teamwork

Advocacy

Crisis intervention

Education

AA degree or higher education

Tools

HMIS

Microsoft Office

Job description

HomeFirst in San Jose seeks a Resident Advocate to oversee day-to-day on-site operations, respond to participants, and coordinate access to clinical services, workshops, laundry, and meals.

You will document services in HMIS within 3 business days, conduct VI-SPDAT assessments, support housing plans, lead weekly workshops, and respond to crises with de-escalation and trauma-informed care.