On-Site Resident Advocate: Housing & Support

HomeFirst; San Jose (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Paid time off

Job summary

HomeFirst is seeking a Resident Advocate for the Bernal site in San Jose, CA. The role supports program participants daily, ensuring safety and access to services, with a focus on housing readiness and crisis response.

On-site supervision and coordination with the Program Manager form the core duties. The position is full-time, non-exempt, offering an hourly wage of $28.11–$28.95 and benefits as outlined by HomeFirst.

Qualifications

• AA degree or two years of higher education (or equivalent experience).
• Sensitivity to the needs of unhoused individuals.
• Experience working with unhoused population.

Responsibilities

• Care, safety and supervision of program participants and guests.
• Implement and enforce EIH guidelines and site rules.
• Check guests in and out using HMIS; document services within 3 business days.
• Complete intake of potential participants and VI-SPDAT assessments.
• Assist participants with housing plans and resources.
• Promote workshops on site (financial literacy, tenant rights, etc.).
• Respond to guest crises using de-escalation and MHFA techniques.
• Maintain confidentiality and program policies.

Skills

Sensitivity to unhoused needs

Experience with unhoused population

Education

AA degree or two years of higher education

Job description

HomeFirst is seeking a Resident Advocate for the Bernal site in San Jose, CA. The role supports program participants daily, ensuring safety and access to services, with a focus on housing readiness and crisis response.

On-site supervision and coordination with the Program Manager form the core duties. The position is full-time, non-exempt, offering an hourly wage of $28.11–$28.95 and benefits as outlined by HomeFirst.