Onsite Resident Advocate: Housing Support and Crisis Care

HomeFirst; San Jose (CA); Presencial; USD 32.000 - 46.000; Tempo integral

Resumo da vaga

HomeFirst in San Jose seeks a Resident Advocate for the Emergency Interim Housing Rue Ferrari Expansion on-site team. The role focuses on safety, service delivery, and guiding guests toward housing stability, with daily HMIS intake, workshops, and crisis support.

You will implement EIH guidelines, coordinate with staff, lead group activities, maintain confidentiality, and ensure a welcoming, respectful environment for program participants and visitors.

Qualificações

• AA degree or equivalent of 2 years of higher education or field experience.
• Sensitivity to the needs of unhoused individuals.
• Experience working with unhoused population.

Responsabilidades

• Care, safety and supervision of program participants and guests.
• Document services in HMIS within 3 business days.
• Complete intake and VI-SPDAT assessments.
• Develop and update individualized housing plans.
• Lead weekly on-site workshops on topics like financial literacy and tenant rights.
• Respond to guest crises with de-escalation and crisis intervention.
• Maintain confidentiality and professional conduct on site.

Conhecimentos

Communication skills

De-escalation

Empathy

Problem solving

Teamwork

Formação

AA degree or equivalent

Descrição da vaga

HomeFirst in San Jose seeks a Resident Advocate for the Emergency Interim Housing Rue Ferrari Expansion on-site team. The role focuses on safety, service delivery, and guiding guests toward housing stability, with daily HMIS intake, workshops, and crisis support.

You will implement EIH guidelines, coordinate with staff, lead group activities, maintain confidentiality, and ensure a welcoming, respectful environment for program participants and visitors.