Evening Resident Advocate: Housing & Crisis Support

HomeFirst; San Jose (CA); Presencial; USD 51.000 - 69.000; Jornada completa

Descripción de la vacante

HomeFirst is seeking a Resident Advocate for the swing shift in San Jose to provide day-to-day on-site support, ensuring participant needs are met and safety protocols are followed.

You will manage on-site amenities, coordinate with program staff, document services in HMIS, conduct intakes, and help participants develop personalized housing plans through trauma-informed care and crisis intervention techniques.

Formación

• AA degree (or equivalent of 2 years of higher education) or two years of field experience in social services.
• Sensitivity to the needs of unhouses individuals.
• Experience working with unhoused population.
• Strong written and oral communication skills.

Responsabilidades

• Direct care, safety and supervision of program participants and guests.
• Document services in HMIS within 3 business days.
• Complete intake and VI-SPDAT assessments.
• Develop and reassess personalized housing plans with participants.
• Provide information, referrals, and housing resources.
• Conduct site safety checks and incident reporting as needed.
• Lead weekly on-site workshops (financial literacy, tenant rights, resume building, etc.).
• Maintain confidentiality and professional conduct.

Conocimientos

Client Service

Crisis Intervention

De-escalation

Case Management

Communication

Educación

AA degree or 2 years higher education

Herramientas

HMIS

Microsoft Office

Data entry systems

Descripción del empleo

HomeFirst is seeking a Resident Advocate for the swing shift in San Jose to provide day-to-day on-site support, ensuring participant needs are met and safety protocols are followed.

You will manage on-site amenities, coordinate with program staff, document services in HMIS, conduct intakes, and help participants develop personalized housing plans through trauma-informed care and crisis intervention techniques.