Front Desk & Office Operations Lead — Onsite, ESOP

KellyMitchell Group; Los Angeles (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell Group is seeking an Office Administrator / Reception Coordinator in Los Angeles. You will greet visitors, handle calls, manage onboarding, and coordinate office communications while supporting agency leadership and field teams.

The role requires 2+ years in office support, strong MS Office skills (Outlook, Excel, Word, Teams), and the ability to handle confidential information with discretion in a fast-paced environment.

Qualifications

• 2+ years of office administration, receptionist, executive support, or administrative assistant experience.
• Experience serving as the first point of contact in a professional office environment.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Experience handling confidential information with professionalism and discretion.
• Strong organizational skills with the ability to manage multiple competing priorities.
• Experience processing financial transactions, invoices, expenses, or account-related documentation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and accuracy.

Responsibilities

• Greet visitors, answer and direct calls, and provide front desk support.
• Coordinate administrative activities, onboarding processes, and office communications.
• Manage office supplies, mail distribution, scheduling, and facility-related requests.
• Support agent onboarding, resource access, policy updates, and case inquiries.
• Process accounts payable, deposits, reconciliations, invoices, and financial transactions.
• Maintain business records, compliance documentation, and operational reports.
• Assist with reporting, audits, and regulatory tracking activities.
• Coordinate office operations, vendor services, workplace events, and basic technology support.
• Provide administrative and operational support to agency leadership and field teams.

Skills

Office administration

Reception

Customer service

Communication

Multitasking

Attention to detail

Confidential information handling

Tools

Microsoft Office Suite

Outlook

Excel

Word

Teams

Job description

KellyMitchell Group is seeking an Office Administrator / Reception Coordinator in Los Angeles. You will greet visitors, handle calls, manage onboarding, and coordinate office communications while supporting agency leadership and field teams.

The role requires 2+ years in office support, strong MS Office skills (Outlook, Excel, Word, Teams), and the ability to handle confidential information with discretion in a fast-paced environment.