Onsite Front Desk & Office Operations Coordinator

ADT; Newport (KY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Disability coverage

Life insurance

Paid time off

Job summary

ADT seeks a dependable Front Receptionist & Office Coordinator to manage the front desk and support daily operations at our Newport, KY Call Center. You will be the first contact for employees, visitors, and vendors, ensuring the office is organized, secure, and well maintained.

This role is fully onsite at 1787 Monmouth Street and involves greeting guests, handling mail, coordinating deliveries, floor space logistics, and providing administrative support to the sales team and management.

Qualifications

• Previous receptionist, administrative, or customer service experience preferred.
• Professional, friendly, and dependable.
• Excellent communication and organizational skills.
• Strong attention to detail.
• Ability to multitask and prioritize.
• Comfortable using computers, email, Microsoft Office, and office systems.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist visitors, employees, and vendors.
• Manage the center’s employee and visitor badging/access system.
• Manage all incoming and outgoing mail, including prioritizing and distributing important or time-sensitive items.
• Receive, organize, and distribute deliveries and packages.
• Coordinate and manage scheduled pickups, couriers, and shipments.
• Monitor and restock office supplies throughout the building.
• Manage meeting space logistics, including room reservations, setup coordination, and scheduling support.
• Communicate cleaning needs and ensure common areas and workspaces are properly maintained.
• Report maintenance, facility, and security concerns to management.
• Maintain a clean, organized, and professional reception area.
• Provide administrative support to the sales team and management as needed.
• Maintain confidentiality and follow company policies and security procedures.
• Perform other office coordination duties as assigned.

Skills

Reception

Administrative

Customer service

Communication

Organizational skills

Multitasking

MS Office

Tools

Microsoft Office

Office systems

Job description

ADT seeks a dependable Front Receptionist & Office Coordinator to manage the front desk and support daily operations at our Newport, KY Call Center. You will be the first contact for employees, visitors, and vendors, ensuring the office is organized, secure, and well maintained.

This role is fully onsite at 1787 Monmouth Street and involves greeting guests, handling mail, coordinating deliveries, floor space logistics, and providing administrative support to the sales team and management.