Onsite Front Desk Coordinator & Admin Support

C000 Old Republic National Title Insurance Company; Andover (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Comprehensive medical, prescriptions,

Dental and vision plans

401(k) plan with a discretionary

Shareholder Purchase and Reinvestment

Basic life and accidental death and

Paid time off programs

11 Company paid holidays per year

Flexible spending account

Health savings account

Employee Assistance Program

Educational Assistance Program

Job summary

Old Republic Title is seeking an Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. This role provides primary contact for calls and visitors while supporting the office and sales team with administrative tasks.

The position is fully in-person, Monday–Friday, 9:00 AM–5:00 PM, through January/February 2026 with no weekend or holiday work. Ideal candidates have strong customer service, professional phone etiquette, and multi-tasking ability.

Qualifications

• Previous experience in reception, front desk support, office administration, or a similar customer-facing role.
• Strong customer service skills and professional telephone etiquette.
• Excellent verbal and written communication skills.
• Accurate typing skills and proficiency with routine computer-based administrative tasks.
• Working knowledge of Microsoft Office, particularly Outlook and Excel.
• Familiarity with Microsoft Teams for scheduling and coordinating meetings.
• Strong organizational skills and attention to detail.
• Ability to track expenses, organize receipts, enter transactions, and assist with basic billing and accounting codes.
• Ability to manage multiple priorities and follow through on assigned tasks.
• Dependable, punctual, professional, and able to work independently.

Responsibilities

• Reception & Phone Support: Answer and direct incoming calls, make outgoing calls, and communicate professionally with clients, attorneys, lenders, vendors, and other business contacts.
• Customer Inquiries: Handle calls from customers regarding back title policies and direct inquiries to the appropriate personnel for assistance.
• Shipping & Delivery Coordination: Prepare FedEx shipping labels, track packages, arrange deliveries, and coordinate outgoing shipments.
• Meeting Coordination: Schedule Microsoft Teams meetings with internal employees and external vendors, ensuring invitations and meeting details are communicated accurately.
• Sales Team Support: Schedule sales meetings, coordinate meeting logistics, and arrange lunches and catering for meetings and business events.
• Credit Card Tracking: Track company credit card usage and transactions, maintain accurate records, and organize supporting receipts and documentation.
• Basic Billing & Expense Coding: Assist with basic billing, transaction entry, expense coding, and related administrative recordkeeping.
• General Office Administration: Provide day-to-day administrative support, maintain organized records, and assist with additional office duties as needed.
• Professional Representation: Maintain a professional appearance and provide a welcoming, courteous experience for callers, visitors, and business contacts.

Skills

Customer service

Professional telephone etiquette

Communication skills

Microsoft Office

Typing

Organizational skills

Independent work

Tools

Microsoft Office

Outlook

Excel

Microsoft Teams

Job description

Old Republic Title is seeking an Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. This role provides primary contact for calls and visitors while supporting the office and sales team with administrative tasks.

The position is fully in-person, Monday–Friday, 9:00 AM–5:00 PM, through January/February 2026 with no weekend or holiday work. Ideal candidates have strong customer service, professional phone etiquette, and multi-tasking ability.