Front Desk & Admin Coordinator — Contract

Old-Republic-Internationa; Andover (MA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vis

401(k) plan

Paid time off

12 company paid holidays

Employee assistance program

Flexible spending accounts

Job summary

Old Republic Title is seeking an organized, customer-focused Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. The role serves as the primary contact for calls and visitors while supporting the office and sales team with administrative tasks.

The ideal candidate will have strong communication skills, professional phone etiquette, and the ability to multitask in a busy, in-person environment.

Qualifications

• Previous experience in reception, front desk support, office administration, or a similar customer-facing role.
• Strong customer service skills and professional telephone etiquette.
• Excellent verbal and written communication skills.
• Accurate typing skills and proficiency with routine computer-based administrative tasks.
• Working knowledge of Microsoft Office, particularly Outlook and Excel.
• Familiarity with Microsoft Teams for scheduling and coordinating meetings.
• Strong organizational skills and attention to detail.
• Ability to track expenses and assist with basic billing and accounting codes.
• Dependable, punctual, and able to work independently.
• Previous title insurance or related industry experience is a plus.

Responsibilities

• Reception & phone support: Answer and direct incoming calls, and communicate professionally with clients and business contacts.
• Handle customer inquiries regarding back title policies and direct to appropriate personnel.
• Coordinate FedEx shipping labels, tracking, and deliveries.
• Schedule Microsoft Teams meetings and coordinate meeting details.
• Support Sales by arranging meetings and catering for events.
• Track company credit card usage and document receipts.
• Assist with basic billing, transaction entry, and expense coding.
• Provide general office administration and maintain organized records.
• Represent the office professionally to callers and visitors.

Skills

Reception & front desk experience

Customer service

Phone etiquette

Verbal and written communication

Organization

Attention to detail

Typing

Multi-tasking

Independent work

Tools

Microsoft Office

Outlook

Excel

Microsoft Teams

Job description

Old Republic Title is seeking an organized, customer-focused Office Receptionist / Front Desk Coordinator for a contract assignment onsite at our Andover, MA office. The role serves as the primary contact for calls and visitors while supporting the office and sales team with administrative tasks.

The ideal candidate will have strong communication skills, professional phone etiquette, and the ability to multitask in a busy, in-person environment.