Onsite Fleet Manager - Dedicated Operations & Safety Lead

CRST The Transportation Solution, Inc.; Maquoketa (IA); On-site; USD 63,000 - 75,000; Full time

Job summary

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee day-to-day operations and financial performance for assigned customer accounts.

This on-site role at Maquoketa, IA focuses on safe, efficient, and reliable service with close customer collaboration. Responsibilities include leading drivers, managing performance, monitoring KPIs, and driving continuous improvement while ensuring DOT/HOS compliance and profitability.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Proven experience in transportation or fleet operations with accountability for service and financial results.
• Analytical Skills: Ability to analyze operational and financial data to identify issues and solutions.

Responsibilities

• Oversee daily operations and performance of dedicated drivers to ensure safety, compliance, and on-time delivery of customer freight.
• Lead, coach, and support drivers to promote engagement, retention, and consistent execution of service expectations.
• Foster a collaborative relationship with the customer by maintaining regular communication, addressing service needs, and identifying opportunities to improve efficiency and satisfaction.
• Monitor and manage the financial performance of assigned account(s), including driver pay, overtime, equipment utilization, and cost control to achieve profitability goals.
• Promote a safety-first culture by ensuring adherence to DOT and HOS regulations, as well as company and customer safety standards.
• Track and analyze key performance indicators such as service, utilization, and retention; implement corrective actions to meet performance targets.
• Partner with planning, maintenance, and leadership teams to align operations, resolve challenges, and optimize resource utilization.
• Identify and implement process improvements to enhance operational efficiency, service quality, and driver satisfaction.
• Maintain flexibility to support operations beyond standard business hours as needed to ensure service continuity and customer satisfaction.
• Travel: Travel may be required; the amount of travel will vary by role.
• Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs.

Skills

Leadership

Analytical thinking

Communication

Customer relationship management

Financial acumen

Problem solving

Education

High school diploma or equivalent

Tools

Transportation Management Systems (TMS)

Data reporting tools

Job description

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee day-to-day operations and financial performance for assigned customer accounts.

This on-site role at Maquoketa, IA focuses on safe, efficient, and reliable service with close customer collaboration. Responsibilities include leading drivers, managing performance, monitoring KPIs, and driving continuous improvement while ensuring DOT/HOS compliance and profitability.