Site Operations Leader: Customer Logistics & Safety

CRST The Transportation Solution, Inc.; Perris (CA); On-site; USD 79,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) match

Paid time off

holidays

Parental leave

Job summary

CRST The Transportation Solution, Inc. is seeking a Manager - Site to lead operations onsite at a customer location in Perris, CA.

You will oversee daily execution, service delivery, safety outcomes, and the onsite customer relationship while partnering with internal teams to drive compliant, efficient operations. The role requires leadership across fleet managers and dispatch staff, strong financial acumen, and the ability to implement continuous improvement initiatives.

Qualifications

• Proven experience managing transportation or logistics operations with multiple teams.
• Strong leadership, coaching, and staff development capabilities.
• Ability to manage customer relations, reviews, and financial performance.

Responsibilities

• Lead onsite operations at a customer site, driving safety, service, and profitability.
• Supervise and develop fleet managers, dispatchers, and support staff.
• Own customer relationships, conduct business reviews, and drive rate discussions.
• Manage site budgets, cost drivers, and profitability targets.
• Promote safety, ensure DOT compliance, and monitor metrics.
• Collaborate with planning, maintenance, and safety teams to optimize resources.
• Identify and implement process improvements across sites.
• Maintain attendance and flexibility for after-hours support.
• Travel may be required; limited to Ohio for driver visits.

Skills

Leadership

Customer focus

Business acumen

Operations management

Team development

Education

High school diploma

Bachelor's degree

Tools

Transportation management systems

Job description

CRST The Transportation Solution, Inc. is seeking a Manager - Site to lead operations onsite at a customer location in Perris, CA.

You will oversee daily execution, service delivery, safety outcomes, and the onsite customer relationship while partnering with internal teams to drive compliant, efficient operations. The role requires leadership across fleet managers and dispatch staff, strong financial acumen, and the ability to implement continuous improvement initiatives.