Onsite Operations Manager - Transportation & Safety

CRST The Transportation Solution, Inc; Joliet (IL); On-site; USD 85,000 - 115,000; Full time

Job summary

CRST The Transportation Solution, Inc. is seeking a Manager – Site to lead operations onsite at a customer location in Joliet, IL.

You will oversee daily execution, safety, and profitability, manage cross‑functional teams, and own the onsite customer relationship while partnering with planning, maintenance, and safety to drive continuous improvement. The ideal candidate brings proven logistics leadership, strong budgeting and KPI analysis skills, and a track record of implementing cost controls

Qualifications

• Education: High school diploma or equivalent.
• Experience: Managing transportation or logistics operations with responsibility for multiple teams or accounts.
• Leadership: Lead, coach, and develop teams in a fast-paced environment.
• Customer Focus: Manage relationships, conduct business reviews, and resolve issues effectively.
• Financial Acumen: Understand budgets, cost control, and margin improvement strategies.

Responsibilities

• Lead operations onsite at a customer location, managing performance, safety, and profitability for one or more sites.
• Supervise and develop fleet managers, dispatch managers, and support staff.
• Own the customer relationship and lead rate discussions, business reviews, and performance conversations.
• Manage site-level budgets and monitor cost drivers to achieve profitability.
• Promote a safety-first culture and ensure compliance with DOT regulations and policies.
• Track KPIs, analyze results, and implement corrective actions to maintain service and margin goals.
• Coordinate with planning, maintenance, and safety teams to optimize resources.
• Identify and implement process improvements to enhance efficiency and customer satisfaction.
• Maintain regular attendance and flexibility to support operations.

Skills

Operational leadership

Team leadership

Customer relationship management

Financial acumen

Analytical skills

Process improvement

Time management

Decision making

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Transportation management systems

Job description

CRST The Transportation Solution, Inc. is seeking a Manager – Site to lead operations onsite at a customer location in Joliet, IL.

You will oversee daily execution, safety, and profitability, manage cross‑functional teams, and own the onsite customer relationship while partnering with planning, maintenance, and safety to drive continuous improvement. The ideal candidate brings proven logistics leadership, strong budgeting and KPI analysis skills, and a track record of implementing cost controls