Onsite Fleet Operations Leader (Dedicated Accounts)

CRST The Transportation Solution, Inc; Maquoketa (IA); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Prescription drugs

Telemedicine

Life insurance

Disability insurance

Retirement match

PTO

Holidays

Parental leave

Employee discounts

Job summary

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee daily operations and financial performance for assigned customer accounts at our Maquoketa, IA location. You will lead drivers, coordinate with customers and internal teams, and drive safety, utilization, and profitability through proactive management.

The role emphasizes operational leadership, cross-functional collaboration, and continuous improvement to ensure service excellence and customer satisfaction.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Transportation or fleet operations with accountability for service and financial results.
• Customer management: Proven success building and maintaining customer relationships.
• Analytical skills: Ability to analyze operational and financial data to identify issues and solutions.
• Leadership: Strong communication, decision-making, and organizational skills.

Responsibilities

• Oversee daily operations and performance of dedicated drivers to ensure safety and on-time delivery.
• Lead, coach, and support drivers to promote engagement and consistent execution of service expectations.
• Maintain regular communication with the customer, addressing service needs and identifying efficiency improvements.
• Monitor and manage the financial performance of the account, including driver pay, overtime, and utilization to meet profitability goals.
• Promote safety by adhering to DOT and HOS regulations and safety standards.

Skills

Leadership

Analytical skills

Customer management

Communication

Time management

Decision making

Financial acumen

Safety compliance

Education

High School Diploma

Bachelor's degree

Tools

TMS

Data reporting tools

Job description

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager to oversee daily operations and financial performance for assigned customer accounts at our Maquoketa, IA location. You will lead drivers, coordinate with customers and internal teams, and drive safety, utilization, and profitability through proactive management.

The role emphasizes operational leadership, cross-functional collaboration, and continuous improvement to ensure service excellence and customer satisfaction.