Onsite Facilities Coordinator - Vendor & Ops Lead

CBRE; Boston (MA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan starting the first day of

Life insurance

Disability coverage

Career development

Job summary

CBRE is seeking a Sr. Facilities Coordinator to support a large corporate client onsite in downtown Boston, overseeing 500,000 square feet of office space.

You will coordinate maintenance, liaise with landlords and vendors, and manage work orders with a focus on service quality and timeliness. You will handle vendor invoices, analyze maintenance data, and maintain thorough documentation while upholding strong customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED with 2-5 years of job-related experience.
• Experience using a Computerized Maintenance Management System (CMMS) is required.
• Basic financial experience, including tracking costs, reviewing invoices, or supporting budget-related tasks.
• Ability to follow standard work routines and procedures.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive, problem-solving mindset.
• Basic math skills, including calculating percentages, discounts, and markups.
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Serve as the primary communication link between the client/landlord and various vendors, responding promptly to inquiries and ensuring timely, high-quality service delivery.
• Schedule and coordinate repairs with vendors or technicians based on work order requests.
• Manage the vendor invoice process, including receipt, verification, issue resolution, and coordination with finance for timely payment.
• Analyze data from work order reports to assess vendor performance, completion timelines, and overall progress.
• Maintain accurate documentation, including work orders, proposals, department files, and vendor-submitted paperwork.
• Coordinate office and parking space allocations to support business needs.
• Prepare and deliver presentations to internal departments and large groups of employees.
• Identify and resolve both routine and non-routine issues within the work area independently, using established procedures.
• Evaluate options and select appropriate solutions from predefined guidelines.
• Contribute to team success through the accuracy, quality, and timeliness of services and information provided.
• Follow standardized processes while receiving moderate supervision and guidance as needed.

Skills

CMMS experience

Microsoft Office

Strong communication

Organizational skills

Problem-solving mindset

Basic math skills

Education

High School Diploma or GED

Tools

CMMS

Microsoft Office

Job description

CBRE is seeking a Sr. Facilities Coordinator to support a large corporate client onsite in downtown Boston, overseeing 500,000 square feet of office space.

You will coordinate maintenance, liaise with landlords and vendors, and manage work orders with a focus on service quality and timeliness. You will handle vendor invoices, analyze maintenance data, and maintain thorough documentation while upholding strong customer service in a fast-paced environment.