Sr. Facilities Coordinator, on-site

CBRE; Boston (MA); On-site; USD 73,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan starting the first day of

Life insurance

Disability coverage

Career development

Job summary

CBRE is seeking a Sr. Facilities Coordinator to support a large corporate client onsite in downtown Boston, overseeing 500,000 square feet of office space.

You will coordinate maintenance, liaise with landlords and vendors, and manage work orders with a focus on service quality and timeliness. You will handle vendor invoices, analyze maintenance data, and maintain thorough documentation while upholding strong customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED with 2-5 years of job-related experience.
• Experience using a Computerized Maintenance Management System (CMMS) is required.
• Basic financial experience, including tracking costs, reviewing invoices, or supporting budget-related tasks.
• Ability to follow standard work routines and procedures.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive, problem-solving mindset.
• Basic math skills, including calculating percentages, discounts, and markups.
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Responsibilities

• Serve as the primary communication link between the client/landlord and various vendors, responding promptly to inquiries and ensuring timely, high-quality service delivery.
• Schedule and coordinate repairs with vendors or technicians based on work order requests.
• Manage the vendor invoice process, including receipt, verification, issue resolution, and coordination with finance for timely payment.
• Analyze data from work order reports to assess vendor performance, completion timelines, and overall progress.
• Maintain accurate documentation, including work orders, proposals, department files, and vendor-submitted paperwork.
• Coordinate office and parking space allocations to support business needs.
• Prepare and deliver presentations to internal departments and large groups of employees.
• Identify and resolve both routine and non-routine issues within the work area independently, using established procedures.
• Evaluate options and select appropriate solutions from predefined guidelines.
• Contribute to team success through the accuracy, quality, and timeliness of services and information provided.
• Follow standardized processes while receiving moderate supervision and guidance as needed.

Skills

CMMS experience

Microsoft Office

Strong communication

Organizational skills

Problem-solving mindset

Basic math skills

Education

High School Diploma or GED

Tools

CMMS

Microsoft Office

Job description

About The Role

As a CBRE Sr. Facilities Coordinator, you’ll play a key role in supporting one of our clients in the financial services sector. This position is based onsite at the client’s downtown Boston location and supports approximately 500,000 square feet of office space.

As part of our Facilities Management team, you’ll partner closely with clients, landlords, property managers, vendors, and contractors to ensure facility requests, maintenance activities, and complex work orders are coordinated and completed efficiently. You’ll help maintain strong building relationships, facilitate communication among stakeholders, and support seamless day‑to‑day operations while delivering exceptional customer service in a fast-paced, high-profile environment. If you enjoy building relationships, solving problems, and keeping workplace operations running smoothly, this is an excellent opportunity to make an impact.

What You’ll Do

• Serve as the primary communication link between theclient/landlord and various vendors, responding promptly to inquiries and ensuring timely, high‑quality service delivery.
• Schedule and coordinate repairs with vendors or technicians based on work order requests.
• Manage the vendor invoice process, including receipt, verification, issue resolution, and coordination with finance for timely payment.
• Analyze data from work order reports to assess vendor performance, completion timelines, and overall progress.
• Maintain accurate documentation, including work orders, proposals, department files, and vendor‑submitted paperwork.
• Coordinate office and parking space allocations to support business needs.
• Prepare and deliver presentations to internal departments and large groups of employees.
• Identify and resolve both routine and non‑routine issues within the work area independently, using established procedures.
• Evaluate options and select appropriate solutions from predefined guidelines.
• Contribute to team success through the accuracy, quality, and timeliness of services and information provided.
• Follow standardized processes while receiving moderate supervision and guidance as needed.

What You’ll Need

• High School Diploma or GED with 2-5 years of job‑related experience.
• Experience using a Computerized Maintenance Management System (CMMS) is required.
• Basic financial experience, including tracking costs, reviewing invoices, or supporting budget‑related tasks.
• Ability to follow standard work routines and procedures. Strong communication skills for sharing clear, accurate information.
• Working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive, problem‑solving mindset.
• Basic math skills, including calculating percentages, discounts, and markups.
• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.

Massachusetts Residents:

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Facilities Coordinator position is $35.00 hourly and the maximum salary for the Sr. Facilities Coordinator position is $38.46 hourly. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).