Onsite Executive Desktop Support Specialist - Denver

Beacon Hill; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Beacon Hill Technologies seeks a Desktop Support specialist to assist employees at all levels, including executives, in a fast-paced office. You will provide hands-on support for laptops, workstations, and conference rooms, and manage tickets using ServiceNow.

Success requires strong customer service, professionalism, and the ability to work independently with minimal supervision. This is a 12-month contract onsite in Denver.

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to work independently with minimal supervision.
• Experience providing deskside and remote support is a plus.

Responsibilities

• Provide hands-on support for laptops and workstations.
• Support conference rooms and Microsoft 365 applications.
• Manage IT tickets through ServiceNow in a timely manner.

Skills

Customer service

Ticketing

Independent worker

Professionalism

Tools

ServiceNow

Microsoft 365

Job description

Beacon Hill Technologies seeks a Desktop Support specialist to assist employees at all levels, including executives, in a fast-paced office. You will provide hands-on support for laptops, workstations, and conference rooms, and manage tickets using ServiceNow.

Success requires strong customer service, professionalism, and the ability to work independently with minimal supervision. This is a 12-month contract onsite in Denver.