On-Site Desktop Support Specialist (Multi-Location)

Habitat For Humanity Of Metro Denver Inc; Denver (CO); On-site; USD 33,000 - 41,000; Full time

Job summary

Habitat for Humanity of Metro Denver is seeking a Desktop Support Specialist to deliver frontline IT assistance for employees and volunteers across multiple metro locations. You will diagnose and resolve issues on laptops, iPads, printers, and SaaS tools, while supporting software rollouts and onboarding.

The role requires hands-on experience with Microsoft products, Office 365, and Azure AD, plus ability to travel between sites as needed.

Qualifications

• Minimum 2 years of experience in an IT service-related position (Help Desk/Desktop Support).
• Proficiency in Microsoft products and operating systems.
• Experience with Office 365; Microsoft Azure Active Directory; network basics (TCP/IP).

Responsibilities

• Serve as the primary point of contact for employees and volunteers seeking assistance with technical issues.
• Independently assess, prioritize, and resolve IT incidents and service requests.
• Diagnose hardware and software issues across laptops, iPads, printers, and SaaS platforms.
• Develop and improve IT documentation, processes, and self-service resources.
• Provide onboarding and training for new employees on hardware and software.
• Travel to multiple Habitat Metro Denver locations to provide on-site support.

Skills

Help Desk

Desktop Support

Office 365

TCP/IP

Education

Computer Science training or related field

Bachelor of Technology (beneficial)

Job description

Habitat for Humanity of Metro Denver is seeking a Desktop Support Specialist to deliver frontline IT assistance for employees and volunteers across multiple metro locations. You will diagnose and resolve issues on laptops, iPads, printers, and SaaS tools, while supporting software rollouts and onboarding.

The role requires hands-on experience with Microsoft products, Office 365, and Azure AD, plus ability to travel between sites as needed.