Desktop Support

Beacon Hill; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

Beacon Hill Technologies seeks a Desktop Support specialist to assist employees at all levels, including executives, in a fast-paced office. You will provide hands-on support for laptops, workstations, and conference rooms, and manage tickets using ServiceNow.

Success requires strong customer service, professionalism, and the ability to work independently with minimal supervision. This is a 12-month contract onsite in Denver.

Qualifications

• Strong customer service skills and professional demeanor.
• Ability to work independently with minimal supervision.
• Experience providing deskside and remote support is a plus.

Responsibilities

• Provide hands-on support for laptops and workstations.
• Support conference rooms and Microsoft 365 applications.
• Manage IT tickets through ServiceNow in a timely manner.

Skills

Customer service

Ticketing

Independent worker

Professionalism

Tools

ServiceNow

Microsoft 365

Job description

This is a Desktop Support role supporting employees at all levels, including executives, in a fast-paced office environment. The person will provide hands‑on support for laptops, workstations, conference rooms, Microsoft 365 applications, and general office technology, while managing tickets through ServiceNow.

Success in this role requires strong customer service skills, professionalism, and the ability to work independently with minimal supervision.

This is a 12 month contract and will be onsite 5 days a week in Denver.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future