Onsite Electromechanical Service Technician

Xerox Corporation; Elizabeth (NJ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Savings Account

401(k) matching

Paid time off

Holidays & personal days

Wellness credits

Medical, dental, and vision benefits

Job summary

Xerox is seeking an Onsite Service Technician to join our Technical Services organization. In this hands-on, customer-facing role, you will troubleshoot, maintain, and repair customer equipment while ensuring device availability and SLA compliance.

You will work as a key onsite contact, combining electromechanical expertise with responsive service to deliver a high-quality experience. Xerox provides structured training, career development opportunities, comprehensive medical/dental/vision

Responsibilities

• Diagnose, troubleshoot, maintain, and repair customer equipment using electrical and mechanical knowledge
• Manage service calls and resolve equipment issues in accordance with customer SLAs
• Serve as a primary customer contact for equipment maintenance, production support, and supply inventory needs
• Communicate equipment status and availability to onsite customers and engage additional Xerox resources when required
• Provide customer training on assigned products to improve end-user knowledge of equipment functionality

Job description

Xerox is seeking an Onsite Service Technician to join our Technical Services organization. In this hands-on, customer-facing role, you will troubleshoot, maintain, and repair customer equipment while ensuring device availability and SLA compliance.

You will work as a key onsite contact, combining electromechanical expertise with responsive service to deliver a high-quality experience. Xerox provides structured training, career development opportunities, comprehensive medical/dental/vision