Onsite Desktop & IT Support Tech (Windows/AD)

Akraya; Fremont (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Akraya is seeking an IT Support Specialist for onsite 100% in Fremont, CA. You will provide comprehensive hardware, software, and network support to users, with emphasis on Windows environments and AD management.

Responsibilities include assisting senior leadership, troubleshooting issues, and collaborating with team leads to resolve escalations. The role requires Office 365 proficiency and scripting to automate tasks.

Qualifications

• 2-3 years desktop support experience.
• 2+ years in a Windows environment; some Linux preferred.
• AS or BS in information technology, computer science, or related field preferred.

Responsibilities

• Troubleshoot hardware and software problems.
• Manage user accounts and systems in Active Directory.
• Support Office 365 services and user issues.
• Automate tasks and deployments with scripting.
• Maintain and troubleshoot network connectivity.

Skills

Windows Server

Active Directory

Office 365

PowerShell

Hardware troubleshooting

Education

AS/BS in IT or CS

Job description

Akraya is seeking an IT Support Specialist for onsite 100% in Fremont, CA. You will provide comprehensive hardware, software, and network support to users, with emphasis on Windows environments and AD management.

Responsibilities include assisting senior leadership, troubleshooting issues, and collaborating with team leads to resolve escalations. The role requires Office 365 proficiency and scripting to automate tasks.