Onsite Desktop Support Engineer - Windows, AD & Office 365

Altimetrik

Ranson (WV)

On-site

USD 55,000 - 75,000

Full time

45 hours ago
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Job summary

Altimetrik is seeking a Desktop Support Engineer to provide onsite IT support for end users at the Reston, VA area. You will troubleshoot hardware, software, network and OS issues with a focus on Windows environments and Active Directory.

The role requires 2+ years in desktop support, strong customer service skills, and experience in corporate IT. Onsite work at the client location is expected.

Qualifications

  • 2+ years of Desktop Support experience.
  • Strong troubleshooting and customer support skills.
  • Experience in corporate/enterprise IT environments.
  • Ability to work onsite in Reston, VA.

Responsibilities

  • Provide onsite IT support for end users.
  • Troubleshoot hardware, software, network and OS issues.
  • Support Windows environments, Office 365 and AD.

Skills

Desktop & Laptop Support
Windows 10/11
Microsoft Office 365
Active Directory
VPN & Remote Support
Hardware Troubleshooting
Printers & Peripherals
ServiceNow
Ticketing Tools
DNS
DHCP
TCP/IP

Tools

ServiceNow

Job description

Altimetrik is seeking a Desktop Support Engineer to provide onsite IT support for end users at the Reston, VA area. You will troubleshoot hardware, software, network and OS issues with a focus on Windows environments and Active Directory.

The role requires 2+ years in desktop support, strong customer service skills, and experience in corporate IT. Onsite work at the client location is expected.

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