Onsite IT Field Services Technician — Elevate Tech Support

ManpowerGroup Global, Inc.; Fremont (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

401(k) Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Field Services Technician to join the on-site IT support team in Fremont, CA. You will provide on-site technical assistance, manage desktop and laptop configurations, and help ensure smooth operation of computer systems.

The role requires strong problem-solving and communication skills, experience with Windows and macOS, and familiarity with Active Directory and security best practices. This position is on-site, Monday through Friday, 8-5, at a LEED-certified campus.

Qualifications

• Experience installing, configuring, and troubleshooting desktop and laptop systems.
• Strong communication, organization, and time-management skills.
• Proficiency with Windows 7/10/11 and macOS; mobile platforms like iOS/Android.
• Knowledge of Active Directory, password security, data integrity, and file system security (BitLocker).

Responsibilities

• Provide on-site technical support for desktops/laptops including configuration, troubleshooting, and maintenance.
• Assist users with hardware/software issues while delivering high-quality customer service.
• Support conference room tech and collaboration tools (Teams, Zoom).
• Document issues and resolutions in the incident management system and communicate with the team.

Skills

Desktop & Laptop Support

Windows/macOS Support

Active Directory

BitLocker

Communication Skills

Teams/Zoom

Tools

Teams

Zoom

Job description

ManpowerGroup is seeking a Field Services Technician to join the on-site IT support team in Fremont, CA. You will provide on-site technical assistance, manage desktop and laptop configurations, and help ensure smooth operation of computer systems.

The role requires strong problem-solving and communication skills, experience with Windows and macOS, and familiarity with Active Directory and security best practices. This position is on-site, Monday through Friday, 8-5, at a LEED-certified campus.