Onsite Data Center Service Engineer - PowerEdge

Pyramid Consulting, Inc

Windsor (CO)

On-site

USD 47,000 - 67,000

Full time

8 days ago

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Job summary

Pyramid Consulting, Inc. has an immediate opening for a Service Engineer specializing in Data Center and server hardware in Windsor, CO.

This onsite, 8+ month contract offers hands-on support for PowerEdge systems, BIOS/firmware, and diagnostics, with on-call rotations and field service responsibilities. You will install, replace, and troubleshoot server components, document actions, and coordinate with customers and internal teams to minimize downtime.

Qualifications

3+ years of hands-on Enterprise server or data center hardware experience.
Direct experience installing, diagnosing, repairing, or replacing server components.
Strong understanding of server hardware architecture and troubleshooting.
Experience with BIOS/firmware, hardware diagnostics, and management tools.
Familiarity with Linux or similar OS.
Ability to lift up to 50 lbs, travel to customer sites, and on-call availability.
Experience with PowerEdge servers and enterprise hardware certifications.
Experience with iDRAC/iLO or comparable server management platforms.
Data center operations experience including rack/stack and cabling.
Associate’s or bachelor's degree in IT or CS.

Responsibilities

Provide on-site technical support for PowerEdge and other enterprise server hardware
Diagnose and resolve server hardware failures to minimize downtime
Install, remove, replace, and repair server components (RAM, CPUs, PSUs, fans, drives, RAID/HBA, NICs, GPUs, motherboards)
Perform reactive break/fix and preventive maintenance
Troubleshoot BIOS/firmware, OS, and hardware diagnostics
Collaborate with customers and internal teams during service events
Document service activities, replacements, steps, and resolutions
Participate in on-call rotations and extended coverage