On-Site Data Center Server Hardware Engineer

Unisys; Spartanburg (SC); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Unisys is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware, including Dell PowerEdge systems. You will diagnose, repair, replace components, and perform firmware updates in customer environments, with focus on rapid issue resolution and minimal downtime.

The role requires strong hardware troubleshooting skills, comfort with on-site customer interactions, and ability to work independently.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware.
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
• Strong understanding of server hardware architecture and troubleshooting methodology
• Experience with hardware diagnostics, BIOS/firmware, and server management tools
• Familiarity with Linux or similar operating systems

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hardware installation, removal, replacement, and repair.
• Troubleshoot server hardware, BIOS/firmware, OS, and diagnostics.
• Perform firmware updates and use server management tools like iDRAC.
• Document service activities and resolutions.
• Escalate complex issues when needed.
• Participate in on-call rotations.

Skills

Hands-on server hardware

Troubleshooting skills

Customer-facing

Independent worker

Education

Associate’s or Bachelor’s degree in IT/CS

Tools

Dell iDRAC

Linux

Server management tools

Job description

Unisys is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware, including Dell PowerEdge systems. You will diagnose, repair, replace components, and perform firmware updates in customer environments, with focus on rapid issue resolution and minimal downtime.

The role requires strong hardware troubleshooting skills, comfort with on-site customer interactions, and ability to work independently.