On-Site Data Center Server Hardware Engineer

Netpace Inc.; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Netpace Inc. is seeking an On-Site Service Engineer to support enterprise data center servers and AI-infrastructure hardware in Memphis. This hands-on role focuses on diagnosing, repairing, and maintaining Dell PowerEdge and other server hardware in a customer-facing environment.

Travel is minimal with occasional on-call requirements. The ideal candidate has 3+ years of hands-on server hardware experience, strong troubleshooting skills, and the ability to work independently in a fast-paced data

Qualifications

• 3+ years hands-on experience with enterprise servers and data center hardware.
• Experience diagnosing, repairing, replacing server components.
• Experience with memory, CPUs, power supplies, storage, RAID/HBA, NICs, PCIe components, GPUs.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures to minimize downtime.
• Perform hardware installation, removal, replacement, and repair.
• Handle memory, CPUs, power supplies, storage, RAID/HBA, NICs, PCIe components, GPUs.
• Perform firmware/BIOS updates and use Dell iDRAC or similar server management tools.
• Document service activities and resolutions.
• Work with customers and internal teams during service events.
• Participate in on-call rotations.

Skills

Server hardware

Data center hardware

Troubleshooting

Customer-facing

On-site support

Linux familiarity

Education

Associate's or Bachelor's degree in IT/CS

Tools

Dell iDRAC

Server management tools

Diagnostics tools

Job description

Netpace Inc. is seeking an On-Site Service Engineer to support enterprise data center servers and AI-infrastructure hardware in Memphis. This hands-on role focuses on diagnosing, repairing, and maintaining Dell PowerEdge and other server hardware in a customer-facing environment.

Travel is minimal with occasional on-call requirements. The ideal candidate has 3+ years of hands-on server hardware experience, strong troubleshooting skills, and the ability to work independently in a fast-paced data