Onsite Customer Service & Sales Specialist

ThompsonGas; Trenton (SC); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, and 401k with

Immediate eligibility

Disability and life insurance

Paid time off that increases with ten-

Daily Pay Option

Zusammenfassung

ThompsonGas is seeking a Customer Service Representative to support growth by focusing on customer retention, acquisition and support. The role involves handling inbound/outbound calls, data entry, and maintaining a high level of customer service in an onsite setting at ThompsonGas.

Ideal candidates have 3+ years of customer service experience, strong communication, and the ability to upsell in a competitive environment. OT and weekend work may be required during busy seasons.

Qualifikationen

• 3+ years of Customer Service experience (Call center experience preferred).
• Sales experience strongly preferred; ability to upsell products in highly competitive environment a must.
• Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers.
• Excellent computer skills including Microsoft Office and data entry skills.

Aufgaben

• Handle inbound calls to uncover sales and service opportunities.
• Evaluate sales methods and company programs to meet customer needs and develop leads.
• Address inquiries including pricing, billing, products, and new account setup.
• Provide timely and accurate information on customer order status.

Kenntnisse

Customer service experience

Upselling

Data entry

MS Office proficiency

Ausbildung

Degree or equivalent experience

Tools

CARGAS

MPX systems

Jobbeschreibung

ThompsonGas is seeking a Customer Service Representative to support growth by focusing on customer retention, acquisition and support. The role involves handling inbound/outbound calls, data entry, and maintaining a high level of customer service in an onsite setting at ThompsonGas.

Ideal candidates have 3+ years of customer service experience, strong communication, and the ability to upsell in a competitive environment. OT and weekend work may be required during busy seasons.