Onsite Customer Service & Sales Rep - Spanish Preferred

Como Oil and Propane; Denver (CO); In loco; USD 30.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401k eligibility

Disability insurance

Life insurance

Paid time off

Daily pay

Training programs

Recognition program

Bonus potential

Maternity leave

Parental leave

Tuition reimbursement

Descrizione del lavoro

ThompsonGas seeks a Customer Service Representative to support customer retention, new account acquisition, and support. The role requires handling inbound/outbound calls, data entry, and knowledge of ThompsonGas products. This onsite position in Denver, CO offers a competitive hourly salary and opportunities for growth.

Spanish preference noted in job title. Ideal candidates have 3+ years in customer service, some sales experience, strong communication skills, and proficiency with MS Office and

Competenze

• Degree or equivalent experience required.
• 3+ years of Customer Service experience (Call center experience preferred).
• Sales experience strongly preferred; upsell in a competitive environment a must.
• Previous experience with CARGAS and MPX systems preferred, but not required.
• Excellent written and verbal communication with customers.
• Excellent computer skills including Microsoft Office and data entry.
• Organize, multi-task and prioritize assignments in a fast-paced environment.
• Ownership and accountability for resolving customer problems in a professional manner.
• Flexible to work OT and weekends as needed.

Mansioni

• Handle inbound calls to uncover sales and service opportunities.
• Evaluate sales methods and company programs to meet customer needs and develop leads.
• Address customer issues and respond to inquiries including pricing, billing, products, and new accounts.
• Maintain professionalism, warmth, and eagerness on every call.
• Possess knowledge of ThompsonGas products and services.
• Understand safety, product delivery, and service policies.
• Provide timely and accurate order status information.
• Lead outbound calling to collect on past-due accounts.
• Enter/update customer data in CARGAS and MPXsystems.
• Process billing payments for walk-in customers.
• Process driver daily paperwork.
• Perform other duties and projects as assigned.

Conoscenze

Customer service

Sales experience

Call center

Communication skills

MS Office

Data entry

Formazione

Degree or equivalent experience

Strumenti

CARGAS

MPX systems

Descrizione del lavoro

ThompsonGas seeks a Customer Service Representative to support customer retention, new account acquisition, and support. The role requires handling inbound/outbound calls, data entry, and knowledge of ThompsonGas products. This onsite position in Denver, CO offers a competitive hourly salary and opportunities for growth.

Spanish preference noted in job title. Ideal candidates have 3+ years in customer service, some sales experience, strong communication skills, and proficiency with MS Office and