Onsite Customer Experience & Sales Specialist

ThompsonGas; Statesboro (GA); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401k with immediate eligibility

Paid time off increases with tenure

Daily Pay Option

Employee training programs

Employee recognition program

Quarterly bonus potential

Paid maternity and parental leave

Tuition reimbursement program

Descripción de la vacante

ThompsonGas is seeking a Customer Service Representative in Statesboro, GA to support growth through retention and new customer acquisition. You will handle calls, enter data, and upsell products while delivering exceptional service.

The role requires a degree or equivalent experience and 3+ years of customer service, with strong communication skills and proficiency in Microsoft Office. On-site position with a comprehensive benefits package and opportunities for advancement.

Formación

• 3+ years of Customer Service experience in a fast-paced environment.
• Degree or equivalent experience required.
• Strong verbal and written communication skills with customers.
• Ability to upsell products in a competitive environment.

Responsabilidades

• Handle inbound calls to identify sales and service opportunities.
• Evaluate sales methods and programs to meet customer needs.
• Address pricing, billing, product inquiries, and new account setup.
• Maintain professionalism and a high level of customer service.
• Enter and update customer data in company systems and process payments.
• Support OT and weekend shifts during busy periods.

Conocimientos

Sales experience

Communication skills

Data entry

Microsoft Office

Educación

Degree or equivalent experience

Herramientas

CARGAS

MPX systems

Descripción del empleo

ThompsonGas is seeking a Customer Service Representative in Statesboro, GA to support growth through retention and new customer acquisition. You will handle calls, enter data, and upsell products while delivering exceptional service.

The role requires a degree or equivalent experience and 3+ years of customer service, with strong communication skills and proficiency in Microsoft Office. On-site position with a comprehensive benefits package and opportunities for advancement.