Onsite Customer Relations Specialist

Fishel Co; Virginia (MN); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health insurance

401k

Profit sharing plan

Job summary

A utility engineering firm is looking for a Customer Relations Representative to join their Professional Services Group based in Virginia. The successful candidate will support communication throughout the project lifecycle, managing customer interactions effectively while ensuring a positive experience. Responsibilities include processing requests, addressing concerns, and performing field visits as needed. Ideal candidates will possess strong communication and organizational skills along with a high school diploma. Competitive salary and benefits are included.

Qualifications

• Ability to read, write, speak and understand English, bilingual in Spanish is a plus.
• Strong organization and time management skills.
• Experience in cable operations/telecommunications is preferred.

Responsibilities

• Support efforts to enhance the customer experience.
• Process customer requests in a timely manner.
• Manage interactions with customers professionally.

Skills

Communication skills

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A utility engineering firm is looking for a Customer Relations Representative to join their Professional Services Group based in Virginia. The successful candidate will support communication throughout the project lifecycle, managing customer interactions effectively while ensuring a positive experience. Responsibilities include processing requests, addressing concerns, and performing field visits as needed. Ideal candidates will possess strong communication and organizational skills along with a high school diploma. Competitive salary and benefits are included.