Onsite Customer Care Coordinator

LCI; Jacksonville (FL); Presencial; USD 36.000 - 42.000; Jornada completa

Descripción de la vacante

LCI is hiring a Coordinator, Customer Care in Mayport, FL to provide support across customer-related activities and back up Customer Service Representatives. The role requires navigating AXapta to create and release sales orders, communicating with customers and vendors, and improving order accuracy and timelines via AX and Excel.

You will help manage quotes, collect information, and ensure orders align with inventory.

Formación

• High school graduate with at least one year of relevant experience.
• Basic retail knowledge with accuracy in computerized checkout systems.
• Strong interpersonal skills for customers, vendors, and colleagues.

Responsabilidades

• Handle all customer-related matters with a positive, friendly demeanor.
• Assist Customer Service Representatives and support sales orders in AX and Excel.
• Communicate with customers and vendors via phone or email throughout the sales cycle.

Conocimientos

Interpersonal skills

Retail basics

Checkout accuracy

Educación

High school diploma

Herramientas

Axapta

Excel

Descripción del empleo

LCI is hiring a Coordinator, Customer Care in Mayport, FL to provide support across customer-related activities and back up Customer Service Representatives. The role requires navigating AXapta to create and release sales orders, communicating with customers and vendors, and improving order accuracy and timelines via AX and Excel.

You will help manage quotes, collect information, and ensure orders align with inventory.