Customer Care & Sales Order Coordinator

LCI; Fort Bragg (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Holidays

Paid Time Off

On-site Wellness

Job summary

LCI is seeking a Customer Care Coordinator to support customer-related matters and back up Customer Service Representatives. The role is onsite at Fort Bragg, NC, with typical Monday–Friday daytime hours.

Responsibilities include handling orders, quotes, and communications with customers and vendors, and supporting sales order processing to maximize efficiency and customer satisfaction.

Qualifications

• High school diploma with at least 1 year of relevant work experience.
• Basic retail knowledge with accuracy in computerized checkout systems.
• Strong interpersonal skills for dealing with customers, vendors, and coworkers.

Responsibilities

• Handle all customer related matters with a positive demeanor.
• Navigate Axapta to create and release sales orders.
• Communicate with customers and vendors about the sales order process by phone or email.
• Quote on contracts and follow up on quotes.
• Coordinate pick up/delivery of orders.
• Maintain a customer list with emails and phone numbers for business growth.

Skills

Interpersonal skills

Retail knowledge

Checkout systems

Education

High school diploma

Job description

LCI is seeking a Customer Care Coordinator to support customer-related matters and back up Customer Service Representatives. The role is onsite at Fort Bragg, NC, with typical Monday–Friday daytime hours.

Responsibilities include handling orders, quotes, and communications with customers and vendors, and supporting sales order processing to maximize efficiency and customer satisfaction.