Onsite Community Relations & Resident Experience

Essex Property Trust, Inc.; Bellevue (WA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

401k employer match

Housing discount

Paid holidays

Paid parental leave

Job summary

Essex Property Trust, Inc. is seeking a Community Relations Representative in Bellevue to ensure a positive resident experience.

You will be the primary in-person contact for residents, manage inquiries via the CRM, and coordinate smooth move-in and move-out processes with high professionalism. This on-site role requires strong customer service, organizational skills, and the ability to work in a high-volume hub.

Qualifications

• High school diploma or equivalent; college degree preferred.
• One year of customer service experience preferred.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office; familiarity with CRM or property management software.

Responsibilities

• Serve as the primary in-person contact for residents.
• Manage communications via CRM system and respond to inquiries.
• Coordinate move-in and move-out processes and paperwork.
• Support community operations with professional customer service.
• Assist in resident events and maintain compliance with policies.

Skills

Customer service

Organizational skills

Time management

Communication skills

Team collaboration

Independent work

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

CRM software

Property management software

Job description

Essex Property Trust, Inc. is seeking a Community Relations Representative in Bellevue to ensure a positive resident experience.

You will be the primary in-person contact for residents, manage inquiries via the CRM, and coordinate smooth move-in and move-out processes with high professionalism. This on-site role requires strong customer service, organizational skills, and the ability to work in a high-volume hub.