Onsite Community Operations & Finance Assistant

Greystar Worldwide, LLC; Palo Alto (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Disability & Life insurance

Paid Time off

Housing discount

Sabbatical and 401(k) match

Parental Leave & fertility benefit

Employee Assistance Program

Legal plans

Job summary

Greystar Worldwide, LLC is seeking an Assistant Community Manager to support the Community Manager in overseeing the financial and operational aspects of the community. You will handle rent collection, invoices, deposits, and monthly close-out reports using Yardi/OneSite.

The role requires 1–3 years of property management experience, knowledge of Section 8 and affordable housing regulations, and strong communication skills.

Qualifications

• Bachelor’s degree or related field preferred.
• 1–3 years minimum in residence life or property management.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and able to work independently or in a team.

Responsibilities

• Completes daily transactions and tasks related to financial operations: rent collection, posting payments, preparing deposits and reconciliations, generating financial reports, processing invoices.
• Operates property management software (Yardi/OneSite/Entrata) and ensures data integrity through updates and backups.
• Reviews resident files to determine unpaid or late fees, communicates with residents, and enforces lease terms to maximize revenue.
• Reviews and submits vendor invoices for payment, coordinating with management and owners as needed.
• Follows established eviction procedures, notices, and court proceedings when required.
• Processes move-outs by reviewing lease terms and applying deposits/fees accordingly.
• Promotes resident satisfaction by addressing complaints and requests promptly.
• Acts as on-site supervisor when Community Manager is absent, coordinating maintenance and Make-Ready tasks.
• Assists in client/owner relationships with tours, updates, and responding to requests.
• May assist leasing and marketing by greeting prospects and processing applications.

Skills

Excellent written and verbal

Detail-oriented

Self-motivated

Lease terms understanding

Customer service

Education

Bachelor’s degree in Business Management, Communications, or related field

Tools

Yardi

OneSite

Entrata

Job description

Greystar Worldwide, LLC is seeking an Assistant Community Manager to support the Community Manager in overseeing the financial and operational aspects of the community. You will handle rent collection, invoices, deposits, and monthly close-out reports using Yardi/OneSite.

The role requires 1–3 years of property management experience, knowledge of Section 8 and affordable housing regulations, and strong communication skills.