Onsite Community Manager & Projects Lead

Associa; Woodbridge (VA); On-site; USD 71,635,000 - 77,366,000; Full time

Job summary

Associa is seeking an Assistant General Manager in a hands-on, onsite role to support the General Manager in administrative, project, and team activities. You will liaise with homeowners, Board members, and staff to strengthen community operations and governance.

Daily duties include policy implementation, property inspections, violation follow-up, board meeting preparation, and data management. The role also involves budget review, RFPs, and coordinating maintenance and vendor activities onsite.

Qualifications

• 2+ years of experience in community association, multi-family, single-family, leasing, hospitality, or customer service.
• Knowledge of board interfaces and association governance.
• Customer service oriented with a consultative approach.
• Strong project management and communication skills.

Responsibilities

• Assist the General Manager with policy implementation and board initiatives.
• Inspect properties to ensure HOA codes and rules are followed.
• Issue violation letters and follow up to ensure remedies are completed.
• Coordinate meetings, respond to inquiries, and manage information in the database.
• Assist with budgets, financial reports, and capital project bidding.

Skills

Community association experience

Customer service oriented

Project management

Effective communication

Education

CMCA

AMS

PCAM

Job description

Associa is seeking an Assistant General Manager in a hands-on, onsite role to support the General Manager in administrative, project, and team activities. You will liaise with homeowners, Board members, and staff to strengthen community operations and governance.

Daily duties include policy implementation, property inspections, violation follow-up, board meeting preparation, and data management. The role also involves budget review, RFPs, and coordinating maintenance and vendor activities onsite.