HOA Community Manager

Associa; Katy (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Associa is seeking an Onsite Community Manager to supervise the administrative support staff of the Community Association and assist the lead General Manager with oversight of departments including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, and Lifestyle.

The role requires coordinating with the Board of Directors, residents, vendors, and committees; managing staff hiring, training, and performance; assisting with budgeting and cost control; and ensuring compliance with the

Qualifications

• Experience leading administrative staff within a homeowner association or property management setting.
• Ability to review financials and assist with annual budgets.
• Liaise with board of directors, committees, residents, and vendors.
• Coordinate hiring, training, and performance management of staff.
• Ensure compliance with management agreements and association policies.

Responsibilities

• Supervise administration of the association per management agreement.
• Act as liaison between Board of Directors and residents.
• Review monthly financials and report to the Board.
• Oversee accounts payable and vendor procurement.
• Coordinate annual budget preparation.
• Manage onsite staff hiring and performance.

Skills

Staff supervision

Budget management

Board liaison

Vendor management

Financial reporting

Contract administration

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

An Onsite Community Manager is responsible for supervising the administrative support staff of the Community Association assigned. TheOnsite Community Manager will also assist the lead General Manager with oversight and support of the various departments within the Community Association including Food & Beverage, Facilities Maintenance, Custodial, Landscaping, Lifestyle, etc. TheOnsite Community Manager is the liaison to the lead General Manager and residents primarily, but will also occasionally interact with vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office. Duties include but are not limited to: Assist General Manager II/III with implementation of Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects. Supervise all administration staff at the community. Assist with employee hiring, training, supervising, and performance management. Assist with preparing schedules and establishes priorities for routine and special work projects. Assist with annual budget. Assist with the administration of the various functions of the community within the projected and approved operating budget. In conjunction with the General Manager II/III, act as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances. In conjunction with the General Manager II/III, work as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees. Other duties as assigned.

Job Duties and Responsibilities

• Supervise the operation and administration of the Association in accordance with the management agreement and the Association Policies and Procedures.
• Acts as the primary liaison with the Association Board of Directors, and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Review monthly financials and submit summary report to the Board of Directors.
• Provide and/or oversee recommendation to the Association Board of Directors and Committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor delinquency and provide recommendations to the Board of Directors as needed.
• Attend Board meetings per the management agreement
• Prepare Board packages for meetings according to established time frames.
• Ensure the Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association
• Assist the Board of Directors with Architectural Review Process
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow up actions as required.
• Oversee the Accounts Payable process in accordance with the Associa processes and procedures.
• Oversee the Resale process in accordance with the Associa processes and procedures
• Responsible for vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of maintenance of C3 data base, including updating resident information.
• Assist with implementation of Board policy and directives with the scope of the management agreement. Works with the Board on strategic initiatives, policy governance and association projects.
• Responsible for hiring, training, supervising, performance management and termination of all onsite employees in accordance with company policies.
• Assist the Board with preparation of the annual budget.
• Monitor and manage operational costs.
• Monitor vendors to ensure contractual obligations are provide to the Association.
• Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
• Manage the day to day business affairs of the Association at the direction of the Board.
• Assist the administration of various functions of the community with the projects and approved operating budget.
• The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
• Other duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.