Onsite Community Manager: HOA & Facilities Lead

associacareers; Richmond (VA); On-site; USD 60,000 - 64,000; Full time

Job summary

CGI Associa is seeking an Onsite Community Manager for a high-rise condominium community in downtown Richmond, Virginia. The role oversees administrative, maintenance, and projects to improve the community and acts as the liaison among homeowners, the Board, the association staff, and vendors.

Responsibilities include front-desk management, inquiries handling, mail and newsletters, HOA rule enforcement, budget support, and coordinating contractors.

Qualifications

• 2+ years of community association experience.
• Friendly demeanor, self-motivated, go-getter.
• Excellent communicator who follows up regularly.
• Proactive, takes initiative, responsive, and available.
• Communicative to board and GM.
• Ability to work independently.
• Computer savvy with mechanical aptitude for FOB, security systems, fire suppression, water pumps and elevators.

Responsibilities

• Meet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Manage all mail, email, and newsletters to homeowners and Board.
• Walk and inspect the community to ensure HOA rules are followed.
• Issue HOA violations notices and follow up for corrections.
• Coordinate with outside maintenance contractors and vendors.
• Perform light maintenance and tasks (e.g., changing light bulbs).
• Schedule and facilitate monthly board meetings.
• Review financials and delinquency reports; assist with budget creation.
• Submit RFPs, review proposals, and present recommendations to the board.
• Schedule contractors and vendors onsite (including roof walks).
• Coordinate move-ins/move-outs for residents.
• Activate FOB access and review security cameras.
• Approve and code invoices.

Skills

Community association experience

Excellent communicator

Proactive

Independent worker

Computer savvy

Job description

CGI Associa is seeking an Onsite Community Manager for a high-rise condominium community in downtown Richmond, Virginia. The role oversees administrative, maintenance, and projects to improve the community and acts as the liaison among homeowners, the Board, the association staff, and vendors.

Responsibilities include front-desk management, inquiries handling, mail and newsletters, HOA rule enforcement, budget support, and coordinating contractors.