Onsite Community Manager – Finance & Resident Experience

Greystar Worldwide, LLC; Phoenix (AZ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

Housing discount at Greystar-managed

Job summary

Greystar Worldwide, LLC in Phoenix, AZ is seeking an Assistant Community Manager to support the Community Manager in overseeing financial and operational aspects of an apartment community.

You will handle rent processing, deposits, reports, vendor coordination, and ensure lease enforcement while promoting resident satisfaction and retention. This role requires strong communication, attention to detail, and the ability to supervise on-site tasks in the manager's absence.

Qualifications

• Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1-3 years minimum of relevant experience in residence life and/or property management or related to assist in managing day-to-day operations.
• Understanding of lease terms and lease enforcement, including collections.
• Excellent written and verbal communication skills.

Responsibilities

• Collects rent, fees, and payments; processes invoices and prepares financial reports.
• Operates property management software (Yardi/OneSite/Entrata) accurately and maintains records.
• Reviews resident files for unpaid or late fees and enforces lease terms to maximize revenue.
• Reviews and submits vendor invoices; coordinates with accounting and owners as needed.
• Assists in evictions per policy and court proceedings; handles move-outs and deposits as required.
• Responds to resident questions/requests to promote satisfaction and retention.
• Acts as on-site supervisor in the absence of the Community Manager and coordinates maintenance tasks.

Skills

Communication skills

Detail-oriented

Self-motivated

Education

Bachelor’s degree in Business Management, Communications, or related field

Tools

Yardi/OneSite/Entrata

Microsoft Office

Job description

Greystar Worldwide, LLC in Phoenix, AZ is seeking an Assistant Community Manager to support the Community Manager in overseeing financial and operational aspects of an apartment community.

You will handle rent processing, deposits, reports, vendor coordination, and ensure lease enforcement while promoting resident satisfaction and retention. This role requires strong communication, attention to detail, and the ability to supervise on-site tasks in the manager's absence.