Onsite Collections Pro – B2B & Skip Tracing

Account Control Technology; Mason (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Bonus opportunities

Benefits package

401k plan

Job summary

Account Control Technology in Mason, OH is seeking a Commercial Collections Representative for an onsite role. The position offers $15 per hour and up based on experience, with two weeks of training and four weeks of nesting, followed by a 9am-6pm production schedule, Monday to Friday.

Qualified candidates will have 3+ years in collections and skip tracing, FDCPA knowledge, and strong phone etiquette and negotiation skills.

Qualifications

• 3+ years of collections and skip tracing experience.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Strong customer service aptitude with a positive attitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.
• B2B collections experience.

Responsibilities

• Outbound calling and handling incoming calls to collect past due accounts and secure payments.

Skills

3 years collections experience

Skip tracing experience

FDCPA knowledge

Phone etiquette

Negotiation skills

Customer service aptitude

Confidentiality

Multitasking

Education

High School diploma or equivalent

Job description

Account Control Technology in Mason, OH is seeking a Commercial Collections Representative for an onsite role. The position offers $15 per hour and up based on experience, with two weeks of training and four weeks of nesting, followed by a 9am-6pm production schedule, Monday to Friday.

Qualified candidates will have 3+ years in collections and skip tracing, FDCPA knowledge, and strong phone etiquette and negotiation skills.