Onsite Commercial Collections Specialist (B2B)

Account Control Technology; Augusta (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

Account Control Technology is seeking a Commercial Collections Representative for our onsite Augusta, GA office. This fulltime role supports our student loan servicing team and focuses on outbound and inbound calls to collect past-due accounts while delivering excellent customer service.

The ideal candidate has at least 3 years of B2B collections and skip tracing experience, FDCPA knowledge, and strong negotiation skills.

Qualifications

• 3+ years of B2B collections experience.
• Skip tracing experience.
• FDCPA knowledge.

Responsibilities

• Contact centers handle outbound and inbound calls to collect on past-due accounts and secure payments.

Skills

Customer service

Negotiation

Problem solving

Telephone etiquette

Education

High School diploma or equivalent

Job description

Account Control Technology is seeking a Commercial Collections Representative for our onsite Augusta, GA office. This fulltime role supports our student loan servicing team and focuses on outbound and inbound calls to collect past-due accounts while delivering excellent customer service.

The ideal candidate has at least 3 years of B2B collections and skip tracing experience, FDCPA knowledge, and strong negotiation skills.