Onsite Collections Specialist - Paid Training & Growth

Transworld Systems Inc.; Mason (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package: med, d

401k retirement plan with employer-m…

Job summary

Transworld Systems Inc. in Mason, OH is seeking an Onsite Collections Representative to join our team. The role involves calling consumers to secure payments on past-due accounts, with training provided to help you succeed in a fast-paced, customer-focused environment.

You will work a training period of 2 weeks, followed by nesting, with schedules that start 8am-5pm for four days and 10am-7pm one day per week; benefits include medical, dental, vision, 401k, PTO and holidays.

Qualifications

• High School diploma or equivalent.
• Access to high-speed Internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.

Responsibilities

• Call consumers to secure payments on past due student loan accounts.
• Ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations.

Skills

Phone etiquette

Negotiation skills

Customer service

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. in Mason, OH is seeking an Onsite Collections Representative to join our team. The role involves calling consumers to secure payments on past-due accounts, with training provided to help you succeed in a fast-paced, customer-focused environment.

You will work a training period of 2 weeks, followed by nesting, with schedules that start 8am-5pm for four days and 10am-7pm one day per week; benefits include medical, dental, vision, 401k, PTO and holidays.