Commercial Collections Representative - Onsite

Account Control Technology; Mason (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Bonus opportunities

Benefits package

401k plan

Job summary

Account Control Technology in Mason, OH is seeking a Commercial Collections Representative for an onsite role. The position offers $15 per hour and up based on experience, with two weeks of training and four weeks of nesting, followed by a 9am-6pm production schedule, Monday to Friday.

Qualified candidates will have 3+ years in collections and skip tracing, FDCPA knowledge, and strong phone etiquette and negotiation skills.

Qualifications

• 3+ years of collections and skip tracing experience.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Strong customer service aptitude with a positive attitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.
• B2B collections experience.

Responsibilities

• Outbound calling and handling incoming calls to collect past due accounts and secure payments.

Skills

3 years collections experience

Skip tracing experience

FDCPA knowledge

Phone etiquette

Negotiation skills

Customer service aptitude

Confidentiality

Multitasking

Education

High School diploma or equivalent

Job description

Account Control Technology

Commercial Collections Representative - Onsite

US-OH-Mason

Job ID: 2026-3151

# of Openings: 10

Category: Collections

Mason, OH

Overview

5300 Kings Island Drive Mason suite 103, OH 45040

Work Location: This is an onsite position at our Mason office.

Compensation: $15 per hour and up based on experience

Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 8A-5P

Production Schedule: After training and nesting - the production schedule is 9am-6pm Monday- Friday

Work Location: This is an onsite position at our office located at 5300 Kings Island Suite 103 Mason, OH 45090

Compensation: $15 per hour and up based on experience

Qualified candidates must have 3 years of previous collections & skip tracing experience.

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• 3 plus years of
• B2B collections experience
• Previous skip tracing experience
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

INDSJ

Equal employment opportunity, including veterans and individuals with disabilities.

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