Onsite Clinic Admin & Scheduling Specialist

Mass General Brigham Medical Group Northern Mass; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join our Beverly office. The role is onsite, 40 hours per week, Monday through Friday from 8:30 AM to 5:00 PM, supporting administrative and clinical tasks to ensure smooth patient care.

Ideal candidates have healthcare administrative or medical office experience, strong customer service, and solid organizational skills. Start date is targeted after December 1, 2026.

Qualifications

• High School Diploma or Equivalent required.
• Can this role accept experience in lieu of a degree? No.
• Certified Medical Administrative Assistant CMAA preferred.
• Office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.

Skills

Customer service

Organizational skills

Administrative duties

Education

High School Diploma or Equivalent

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join our Beverly office. The role is onsite, 40 hours per week, Monday through Friday from 8:30 AM to 5:00 PM, supporting administrative and clinical tasks to ensure smooth patient care.

Ideal candidates have healthcare administrative or medical office experience, strong customer service, and solid organizational skills. Start date is targeted after December 1, 2026.