Orthopedics Clinic Admin Assistant Onsite Scheduling & Billing

MGB Anesthesiology; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Sports Medicine in Beverly, MA seeks a Medical Administrative Assistant to support smooth clinic operations at the Beverly location. You will assist with scheduling, registration, check-in/out, documentation, and day-to-day office activities.

The role focuses on creating a welcoming, organized patient flow, coordinating with providers and care teams, and handling routine billing and records tasks with accuracy.

Qualifications

• High school diploma or equivalent required.
• Certified Medical Administrative Assistant (CMAA) credential preferred.

Responsibilities

• Greet and assist patients while supporting appointment scheduling, check-in, and check-out processes.
• Make, update, and maintain patient appointments and appointment records.
• Answer telephones, take messages, and route questions.
• Process patient billing forms and may accept co-payments when required.
• Request patient medical records and laboratory test results as needed.
• Open and distribute unit mail, faxes, and other office communications.
• Handle prior authorizations, provider questions, prescription refills, and test results.
• Serve as a scheduling, registration, and billing system resource or “Super User.”
• May perform complex administrative functions such as surgical scheduling for advanced tasks.

Skills

MS Office

Office operations

Phone systems

Written communication

Verbal communication

Organization

Time management

Multitasking

Clinical office systems

Education

High school diploma

CMAA credential

Job description

Mass General Brigham Sports Medicine in Beverly, MA seeks a Medical Administrative Assistant to support smooth clinic operations at the Beverly location. You will assist with scheduling, registration, check-in/out, documentation, and day-to-day office activities.

The role focuses on creating a welcoming, organized patient flow, coordinating with providers and care teams, and handling routine billing and records tasks with accuracy.